Date: February 4, 2019
Venue: Vishveshwarya Group of Institution, Dadri By Pass
Pre Placement Talk : 9.30 AM
Interview Start Time: 10.00 AM
Interested students give your nomination in the below link.
Interview Rounds:
1) Group discussion
2) H.R round (Face to Face & telephonic)
3) Operations round (video/telephonic)
Note:
You must be in proper uniform.
You must carry 2 copies of their resume in a folder.
You must carry photocopies of the mark-sheets of X, XII/Diploma, B.E./B.Tech./MBA and Any Graduation in a folder.
You must bring two of your recent passport size colour photographs.
You must bring a copy of the certificate of internship.
Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bengaluru, Karnataka, India.
Infosys is the second-largest Indian IT company by 2017 revenues and 596th largest public company in the world in terms of revenue.On September 28, 2018, its market capitalisation was $44.32 billion.The credit rating of the company is A− (rating by Standard & Poor's).
Role Information –Technical Support & Business Development Executive
Position Summary :
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Execute transactions as per prescribed guidelines and timelines. Follow predefined procedures with the objective to meet performance parameters.
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Communication and Customer Service Skills
· Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
· Display Ownership and accountability
· Quickly build trust and confidence with customer
· Own and resolve customer issues efficiently, effectively and empathetically
· Excellent comprehension and articulation skills
· Excellent communication skills verbal and written
· Demonstrate positive attitude
· Willingness to learn and open to feedback
· Helpful
· Patience and perseverance
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Analytical and Problem solving skills :
· Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
· Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
· Able to identify sales opportunities and upselling
Time Management Skills :
· Being proactive and show the utmost respect for customer’s time
· Good time management, ensuring all contacts with customers add value
· Ability to Multitask
Computer skills :
· Excellent PC and data entry skills
· General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
· Knowledge on basic concepts of networking.
· Working knowledge of MS Office
Qualification : BE/ B.Tech./MCA 2019
Work Location : Bangalore and Pune
Shifts : Flexible to work in 24/7 shift
Salary : 1.80 to 3.00 LPA
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