Essential Functions
1. Defining the transportation process from FC to Sortation Center and finally to Delivery stations for meeting customer promise
2. Ensure enough bandwidth in sortation team to ensure peak time delivery management
3. Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations
4. Continuously improve the through put and attain a sustained level of delivery performance improvement
5. Analysis of the data reports to identify performance bottlenecks and improve the performance
6. Implement the formal process control and process improvement mechanisms such as Kaizen
7. Basic understanding of safety, quality and facility protocols to follow in warehousing sector
8. Elimination of waste and execution of defined processes to run a lean well-managed facility with efforts towards increasing productivity
9. Work closely with suppliers, safety, security, etc. and internal customers to drive facility towards customer order fulfilment
10. Innovative outlook to keep on looking for better and faster transportation plans to connect packages to customers faster with minimal cost increment
11. Ability to set stretch operational goals building detailed roadmap to track their progress
Essential Skills
1. Strong leadership capabilities and people management skills
2. Go-getter with Action Oriented attitude and Strong execution skills
3. Resourceful to identify the way to get things done using limited resources. Identify insights from unstructured complex data and share recommended actions with leadership
4. Ability to work under pressure situations. Driven Individual who can go beyond the mandate to meet customer expectations following through with all the stakeholders
5. Ability to work in ambiguous situations and to come out with solutions as per the situations faced within the defined timelines
6. Proficiency in quickly understanding tools and processes to deploy them for sustained performance by the ground team
Basic Qualifications
1. BE/B.Tech preferred in fields related to Manufacturing or Operations
2. People management experience. Experience in handling field team is highly desirable.
4. Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away)
5. Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has six sigma, Kaizen etc.
